Information

Expedition Info (FAQ)

Camping & Comfort

• Accommodations include heavy-duty rip-stop canvas dome tents (3m x 3m x 1.8m).
• Bedrolls include a camping mattress, duvet, and linen, packed in a dustproof canvas zip bag.
• Towels, all-in-one shampoo and shower gel are provided.
• Even in remote wild camps, we offer bucket showers and a toilet

Guides & Hosts

• Experienced guides, working alongside conservancy staff, lead all activities.
• A dedicated support crew manages camp setup, meal preparation, and guest comfort.
• Our safaris are hosted by the conservancies that co-own our business, ensuring an authentic, community-driven experience.

Cultural & Flexible Itineraries

• Most of the people we encounter are semi-nomadic herders, moving in response to pasture and water availability.
• Daily schedules remain flexible, allowing us to adapt to local opportunities and conditions.
• Activities listed in itineraries are indicative and may vary based on what’s happening in each conservancy at the time.

Meals & Beverages

• Wholesome bush cuisine with a hot dinner, light lunch, and healthy breakfast.
• Evening beverages include beer, wine, gin and tonics, with non-alcoholic drinks and water available throughout the day.
• Guests will be asked about drink preferences and dietary requirements upon booking.

Health & Safety

• Guests with medical conditions should ensure they have sufficient medication for the duration of the trip, as there are no pharmacies in remote areas.
• A satellite phone is carried for emergencies only.
• Charging facilities: An inverter is available to charge batteries (requires a 2-pin South African plug). Vehicles also have 12V charging capability (cigarette lighter socket).

Malaria & Climate Considerations

• Some expeditions travel to the Kunene River, which is a low-risk malaria area.
• Rainfall in Kunene is scarce (less than 100mm per annum), but occasional flash floods in dry riverbeds can influence travel routes.

Booking & Payment

• Guests must have their own comprehensive insurance, covering cancellation, default, baggage, emergency evacuation, and medical needs.
• Rates are in Namibian dollars and subject to change without prior notice. Prices include VAT.
• Group sizes: Maximum 9 guests or 5 couples, with pricing varying based on group size.
• Luggage limits:
  • 15kg in a soft bag for charter flights.
  • 20kg in a soft bag for all other tours.
• Tipping & Gratuities: Guests are welcome to tip guides, camp staff, and conservancy hosts at their discretion.

Payment & Cancellation Policy

• A 25% deposit is required to secure your booking.
• Full payment is due 60 days before departure via SWIFT transfer.
• Cancellation policy:
  • 0 – 30 days before arrival → 100% cancellation fee
  • 31 – 45 days before arrival → 70% cancellation fee
  • 46 – 60 days before arrival → 40% cancellation fee
  • 61 – 90 days before arrival → 20% cancellation fee

Additional Assistance

• We can assist with accommodation bookings for the night before and after your safari.
• We can help plan pre- and post-expedition activities.
• Indemnity/Waiver: All guests must complete a waiver form before departure.